Let’s move away from individual responsibility, and towards collective and systemic accountability.
We’ve been named one of Quartz’s Best Companies for Remote Workers! Here are some highlights of our path to fully remote and things we’ve learned along the way.
A collection of conflict resolution tips from personal experience in customer service.
In the beginning of 2021 thoughtbot made the decision to go fully remote. This blog highlights a bit more insight into the decision and the excitement we have for the path ahead.
Do your team’s policies, processes, and norms promote trust?
Assuming best intentions is the result of building a culture of trust in your organization, not a step towards it.
It’s arrogant to assume you can waltz into a client engagement and fix everything just because you’re good at computers.
How design, engineering, and product management work together to prioritize your product.
Recognizing it as a skill will help you and your team level up.