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Falsehoods software teams believe about user feedback

The feedback we get from users is not what it seems! As software creators we apply a lens that makes us take user feedback in many different - often unhelpful - ways from how it was intended. Here’s a list of user feedback myths to help jog assumptions.
Fritz Meissner
April 3, 2025
- Users
- Feedback
- Bugs
🎙️ Introducing AI for Business, a new blog series

This blog series will shed light on AI from a non-technical perspective. It will be useful for anyone in Design and Product roles along with stakeholders like founders, executives, and anyone looking to get to grips with AI.
Ferdia Kenny
April 2, 2025
Giant Robots Ep 567: The future of digital health: Where are we headed with Steven Wardell

Sami talks with Steven Wardell, managing partner of Wardell Advisors LLC, about the lacking tech developments within the healthcare sector.
Sami Birnbaum
April 1, 2025
- Podcast
Should I hire an agency to develop my MVP or build my own team?

Having trouble deciding whether to hire your own team to build your MVP or work with a development partner? Here are some considerations and things to expect when exploring these routes.
Kelly Gebo
April 1, 2025
- Startup
- MVP
- Process
- Consulting
- Hiring
How fast can an ActiveRecord SQL query run?

You have a SQL query that seems like it needs to be faster. What’s the upper-bound on improving that query’s performance?
Fritz Meissner
March 31, 2025
How transparency helps us navigate during calm and chaos

At thoughtbot, transparency is our compass, guiding us through both calm and chaos, toward informed decision-making and collaboration.
Stephanie Kuroda
March 28, 2025
Ruby on Rails agency in London

Where can you find top Ruby on Rails developers in London? Hint: it isn’t a new AI tool. Real life thoughtbot developers have been helping clients in London for decades.
Valeria Graffeo
March 28, 2025
- Ruby
- Rails
- London
- Agency
- Developers
- Ruby On Rails
- Uk
Reasoning by Analogy

A learning, problem solving, and debugging technique.
Joël Quenneville
March 27, 2025
thoughtbot x ProductCon 2025

We went to ProductCon 2025. Here’s what every tech leader needs to know about building products right now.
Bethan Ashley
March 26, 2025
Using the Presenter Pattern in Ruby on Rails

The presenter pattern is a handy design approach that sits between your views and models, helping you keep your code organized by handling view-specific logic in a clean and maintainable way. Let’s explore how to use it you your rails app.
Trésor Bireke
March 25, 2025
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