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A collection of conflict resolution tips from personal experience in customer service.
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We invest in DEI because it’s the right thing to do.
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In the beginning of 2021 thoughtbot made the decision to go fully remote. This blog highlights a bit more insight into the decision and the excitement we have for the path ahead.
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Do your team’s policies, processes, and norms promote trust?
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Assuming best intentions is the result of building a culture of trust in your organization, not a step towards it.
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It’s arrogant to assume you can waltz into a client engagement and fix everything just because you’re good at computers.
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How design, engineering, and product management work together to prioritize your product.
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Recognizing it as a skill will help you and your team level up.
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Explore strategies for effective communication and collaboration while your team is transitioning to remote work.
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Build a useful product by balancing speed, feedback and focus.