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Communication Articles

Written by thoughtbot, your expert partner for design and development.

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    • Design
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  1. PMs Don't Need to Code, but They Do Need to Understand

    A Product Manager doesn’t need to code, but understanding technology can completely change the quality of conversations, decisions, and collaboration with engineering.

    Mariia Sus
    August 19, 2026
    • Playbook
    • Product Management
    • Communication
    • Collaboration
    • Learning
  2. Buying Time, Choosing Words: Consulting Through Diplomatic Communication

    How I buy time when I don’t know, soften opinions shaped by bias, and hold my ground when it actually matters.

    Valeria Graffeo
    August 14, 2026
    • Consulting
    • Communication
  3. Working across time zones: When async becomes the default

    When your workday ends as your teammates’ begins, synchronous communication stops being the default. The solution isn’t more meetings at late hours; it’s learning to anticipate questions before they’re asked.

    Trésor Bireke
    December 22, 2025
    • Communication
    • Collaboration
    • Teams
  4. Fear isn’t the enemy in teamwork — silence is.

    When we voice our fears, we build trust, courage, and stronger teams.

    Trésor Bireke
    October 6, 2025
    • Collaboration
    • Communication
    • Development
    • Product Management
  5. Developer Essentials: How to Complete a Task

    Have you ever felt like your team is working a lot but still not getting much value? Let’s talk about the development process that will allow your team to use its value generation potential to the fullest.

    Laçin Bilgin
    May 8, 2025
    • Communication
    • Process
    • Development
    • Web
  6. How transparency helps us navigate during calm and chaos

    At thoughtbot, transparency is our compass, guiding us through both calm and chaos, toward informed decision-making and collaboration.

    Stephanie Kuroda
    March 28, 2025
    • Values
    • Communication
    • Culture
    • Work Culture
    • Inclusivity
    • Problem Solving
    • Continuous Improvement
    • Team
    • Strategy
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    • Playbook
  7. What happens when we misuse refactoring in conversation?

    Refactoring is essential for software teams to remain effective, but the concept is often misused in conversation to describe work that is not refactoring. Here are some thoughts on what goes wrong when we do this.

    Fritz Meissner
    January 21, 2025
    • Refactoring
    • Good Code
    • Communication
  8. Giving to tribal nations

    Making investment days open to tribal nations.

    Johny Ho
    November 19, 2024
    • Community
    • Culture
    • Communication
    • Happiness
    • Leadership
    • Work Culture
    • Inclusivity
    • Diversity
  9. Upskill your team's Feedback and Communication Skills

    How does your team communicate and give feedback? Does your team react to situations as they arise or proactively upskill their communication skills? Get a list of my favorite resources for upskilling communication and feedback skills at work.

    Stefanni Brasil
    April 22, 2024
    • Communication
    • Teams
    • Community
    • Happiness
    • Leadership
  10. On Feedback

    How can we give better feedback to each other?

    Rob Whittaker
    April 8, 2024
    • Playbook
    • Communication
    • Leadership
    • Studio Culture
    • Teams
    • Work Culture
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