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Communication Articles

Written by thoughtbot, your expert partner for design and development.

    • All Topics
    • Design
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  1. Developer Essentials: How to Complete a Task

    Have you ever felt like your team is working a lot but still not getting much value? Let’s talk about the development process that will allow your team to use its value generation potential to the fullest.

    Laçin Bilgin
    May 8, 2025
    • Communication
    • Process
    • Development
    • Web
  2. How transparency helps us navigate during calm and chaos

    At thoughtbot, transparency is our compass, guiding us through both calm and chaos, toward informed decision-making and collaboration.

    Stephanie Kuroda
    March 28, 2025
    • Values
    • Communication
    • Culture
    • Work Culture
    • Inclusivity
    • Problem Solving
    • Continuous Improvement
    • Team
    • Strategy
    • Leadership
    • Playbook
  3. What happens when we misuse refactoring in conversation?

    Refactoring is essential for software teams to remain effective, but the concept is often misused in conversation to describe work that is not refactoring. Here are some thoughts on what goes wrong when we do this.

    Fritz Meissner
    January 21, 2025
    • Refactoring
    • Good Code
    • Communication
  4. Giving to tribal nations

    Making investment days open to tribal nations.

    Johny Ho
    November 19, 2024
    • Community
    • Culture
    • Communication
    • Happiness
    • Leadership
    • Work Culture
    • Inclusivity
    • Diversity
  5. Upskill your team's Feedback and Communication Skills

    How does your team communicate and give feedback? Does your team react to situations as they arise or proactively upskill their communication skills? Get a list of my favorite resources for upskilling communication and feedback skills at work.

    Stefanni Brasil
    April 22, 2024
    • Communication
    • Teams
    • Community
    • Happiness
    • Leadership
  6. On Feedback

    How can we give better feedback to each other?

    Rob Whittaker
    April 8, 2024
    • Playbook
    • Communication
    • Leadership
    • Studio Culture
    • Teams
    • Work Culture
  7. How to write good epics

    A primer of best practices to group things well.

    Jared Turner
    March 7, 2024
    • Planning
    • Product Management
    • Communication
  8. Common pitfalls when creating epics (and how to avoid them!)

    It’s easy to group things. But it’s not always easy to group well.

    Jared Turner
    February 23, 2024
    • Planning
    • Product Management
    • Communication
  9. How To Ask Good Questions Online

    Tips for asking good questions online to get the answers you need quickly and efficiently.

    Matheus Richard
    February 20, 2024
    • Communication
    • Teams
    • Culture
    • Community
  10. 3 Question Framework – How to Respond Without Reacting

    Over-communicating is key, over-reacting is not. It’s important to find the balance on when to respond to messages and when to keep still.

    Svenja Schäfer
    January 22, 2024
    • Communication
    • Work Life Balance
    • Mentoring
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