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Consulting Articles

Written by thoughtbot, your expert partner for design and development.

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  1. Validated Learning with the Learn-Build-Measure Loop

    Prioritize product discovery and validated learning by starting lean development with an Opportunity Assessment.

    Christina Entcheva
    March 22, 2019
    • Playbook
    • Process
    • Consulting
  2. Empathize with Your Customer

    When you’re stuck in the weeds of a particular problem, don’t forget to take a step back and hear from those most impacted by your work: your customers.

    Josh Clayton
    March 19, 2019
    • Consulting
    • User Research
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  3. The 90/10 Rule

    Avoid siloing information by spending time communicating.

    Josh Clayton
    March 11, 2019
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    • Communication
  4. People, not resources

    Hello, fellow resources!

    Ian Zabel
    October 12, 2018
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