Constant communication with your customers is essential. thoughtbot has the experience to facilitate a connection with your users and conduct a discovery into their needs. We can help you empathize with your most valuable customers and gather consistent feedback from them during development.
Studies show that products with good user experiences can improve conversion rates by as much as 400%. If the experience you provide resonates with your users, they’ll keep coming back for more--as many as 75%. thoughtbot can help you connect with the right users, collect their feedback, define what success looks like, and find out what steps you can take towards the experience your users are looking for.