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Usability Testing Articles

Written by thoughtbot, your expert partner for design and development.

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    • Design
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  1. Remote user testing with kids & teens

    Tips and learnings for how to user test designs with children under 18 years of age.

    Jared Turner and Ferdia Kenny
    October 1, 2024
    • Usability Testing
    • Design
    • Product Design
    • Design Research
  2. Product Management Insights: Understanding Your Users

    This is a series where we delve into the world of product management. This week we discuss the art of understanding your users.

    Jared Turner, Jason Bailey, Bryce Morisako, Daniel Kim, Bethan Ashley & Victoria Bell
    May 28, 2024
    • Product Management
    • Usability Testing
    • User Interviews
    • Product Management Insights Series
    • Product Management Mentoring
  3. Steal this interview script

    A boilerplate script for 1:1 remote user interviews.

    Elaina Natario
    May 3, 2022
    • Interviews
    • User Research
    • Usability Testing
    • Design
  4. What is design debt?

    Paying down your product design debt enables you to hit the product metrics you are working towards like acquisition and retention. Let’s take a look at what design debt encompasses and some small projects to get you started.

    Lindsey Christensen
    February 22, 2021
    • Design
    • Product Design
    • User Research
    • Usability Testing
  5. Best practices for designing apps people actually use

    Making stuff is cool, but making stuff people actually use is amazing. Learn how to do the latter.

    Devin Jameson
    February 21, 2020
    • Design
    • Jobs To Be Done
    • Usability Testing
  6. How to Lead Better User Interviews

    These are some observations I’ve made about what works while observing people.

    Eric Bailey
    June 12, 2018
    • User Research
    • Usability Testing
    • Usability
    • Design
  7. What Not to Ask

    We love making software, but how do we make software that people love back?

    Paul Smith
    July 10, 2014
    • Design
    • Usability Testing
    • Data
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