Terms and Conditions

thoughtbot, Inc.
upcase.com

THIS IS A CONTRACT. PLEASE CAREFULLY READ THE FOLLOWING TERMS BEFORE ACCESSING THIS SITE. BY ACCESSING THE SITE, YOU ACCEPT AND AGREE TO ALL OF THE COVENANTS AND CONDITIONS IMPOSED IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS THE SITE.

BY USING UPCASE.COM’S SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS. YOU ALSO AGREE TO REVIEW THIS AGREEMENT PERIODICALLY TO BE AWARE OF MODIFICATIONS TO THE AGREEMENT, WHICH MODIFICATIONS THOUGHTBOT MAY MAKE AT ANY TIME. YOUR CONTINUED USE OF THIS SITE WILL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF ANY MODIFIED AGREEMENT.

1. Contact Information

Address
thoughtbot, Inc.
41 Winter St. Floor 7
Boston, MA 02108

Customer Service
Email: support@thoughtbot.com
Telephone: 1 (617) 482-1300 Toll Free +1 (877) 976-2687
Website: contact form

2. Definitions

“Access” or “Accessing” means accessing, using, viewing the content or otherwise obtaining information on the Site.

“Agreement” or “Terms” refers to these Terms and Conditions of Use and any subsequent modifications.

“thoughtbot and upcase.com” refers to thoughtbot, Inc., a Massachusetts corporation.

“Upcase” means the subscription-based database of video tutorials, forum, and support that is available through the Site and are part of the Site.

“Upcase Content” means the database of video tutorials, and videos that is available through the Site and is part of the Site.

“Customer” refers to a User who purchases something from the site. This can be an individual product, video tutorial, or subscription.

“Single-User Subscriber” refers to a Subscriber who purchases a subscription to Upcase® for one (1) User.

“Multi-User Subscriber” refers to a Subscriber who purchases a subscription to Upcase for Teams.

“Subscriber” refers to any person or entity that purchases or uses a subscription to the Upcase Content®, and may be a Single-User Subscriber or Multi-User Subscriber.

“User” refers to any party who Accesses the Site. If You are Accessing the Site as an employee or agent of another, “User” refers to You and Your principal.

“Website” or “Site” refers to the website maintained on the World Wide Web by thoughtbot, available at http://upcase.com, and includes the Upcase Content®.

“You” or “Your” refers to the User. If You are Accessing the Site as an employee or agent of another, “You” or “Your” refers to the User and the User’s principal.

3. Modification of Terms

thoughtbot reserves the right to modify these Terms at any time. Except as otherwise stated herein, any change to these Terms is effective immediately after thoughtbot gives notice to the User. Notice can be given through e-mail, a posting on the Site or any other means by which a User may obtain notice. User agrees to check the Site periodically for changes to these Terms. Any use of the Site after changes have been made shall be deemed acceptance of those changed terms and/or conditions.

4. Limited License

thoughtbot hereby grants each Customer a limited, non-exclusive, non-sublicensable and non-transferable license to Access the content and information available in the Upcase Content according to the provisions contained herein, and subject to the payment of the applicable purchase or subscription fees and adherence to these Terms.

Each Multi-User Subscriber may only allow its employees and agents to access the Upcase Content. If the Multi-User Subscriber’s license terminates, the Multi-User Subscriber’s employees and agents shall no longer have Access to the Upcase Content. Each Multi-User Subscriber agrees that the Upcase Content may not be Accessed by more than the authorized number of Users purchased by the Multi-User Subscriber. Each User shall be authorized to Access the Upcase Content from any Internet connection.

A Multi-User Subscriber administrator selected by the Subscriber (the “Administrator”) shall be designated to oversee and be responsible for management of the User accounts.

5. Fees; Renewal; Refund Policies

Single-User Subscribers

Multi-User Subscribers

6. Access to the Upcase Content; Modification of Content

thoughtbot strives to provide the Upcase Content to its Customers on a continuous basis. To that end, thoughtbot will take all commercially reasonable efforts to provide uninterrupted Access to the Upcase Content to its Customers. However, from time to time, Customers may be unable to Access the Upcase Content due to conditions beyond thoughtbot’s control. Such conditions include, but are not limited to: force majeure, acts of God, power outages, and the acts of computer hackers and others acting outside the law. Also, from time to time, Access may be unavailable due to software issues, server downtime, increased Internet traffic or downtime, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability of the Upcase Content to its Customers, thoughtbot will take all commercially reasonable steps to ensure Access is restored within a reasonable period of time. The term “commercially reasonable,” as used in these Terms, shall mean reasonable efforts taken in good faith without an unduly or burdensome use or expenditure of time, resources, personnel or money.

thoughtbot endeavors to provide the highest quality content to its Customers. To that end, thoughtbot reserves the right, in its sole discretion, to change, modify, or discontinue any aspect or feature of this Site in whole or in part, including, without limitation, the content, availability, Access and/or the Terms of this Site. Such changes, modifications, additions or deletions will be effective immediately upon notice thereof, which notice may be made by posting such changes on this Site.

Users are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecommunications equipment and Internet service necessary for use of the Site.

7. Prohibited Conduct

User expressly agrees to refrain from doing, either personally or through an agent, any of the following “Prohibited Conduct”: