Modernizing insurance systems without increasing risk

Insurance platforms operate in environments where accuracy and reliability are critical. Claims, underwriting, billing, and reporting systems must work correctly every time while supporting complex workflows.

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Why thoughtbot

When insurance leaders bring in thoughtbot’s experienced teams

Insurance leaders partner with thoughtbot when technical decisions need to be right the first time. We help when reliability, data accuracy, and predictability matter more than speed alone.

Legacy systems slowing claims or underwriting workflows
Data integrity issues affecting reporting or payouts
Modernization initiatives that can’t disrupt core operations
Increased scrutiny from regulators, auditors, or internal risk teams

3 people at a desk, one is a woman in a white shirt looking at a computer monitor with a man in a teal shirt looking over h er shoulder, across from them is a man in a burgundy sweater typing on a lapatop

The outcome has been great. We came away with a bunch of tactical product ideas and strategic themes that we can think more about and prioritize. We also further built our relationship with our customers by involving them in the process.