Expand patient support with remote care
Telemedicine and remote care options offer an opportunity for your healthcare practice. The opportunities are plentiful and include the ability to enhance the patient experience and connect in one-to-one private settings or facilitate shared learnings and accountability in groups. From a business perspective, these products reduce the burden on your teams (administrative, clinical, call center, emergency, benefits, technology) so that your teams can collectively focus on what your patients need most. Custom solutions help you mold your suite of services. Your brand benefits as well by making a stronger connection with your users.
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serve customers where they are
Remote technology enhances patient experiences
Custom applications help you meet your patient needs in a highly tailored manner.
By identifying patient pain points and shaping the user experience to address those challenges, the quality of your treatment or therapy experience improves. In addition, bespoke web and mobile development allow you to connect directly with the most relevant needs.
Remote care customer outcomes:
- Reach patients in new or rural areas
- Grow your patient or member service offerings
- Extend support outside of regular office hours
- Expand patient treatment windows
- Provide 24/7 training material or videos accessible anytime.
deliver impact
Increase user adoption
thoughtbot helps our clients deliver the right features for patients. Our impact includes converting disjointed processes from multiple platforms into a single application. We have improved scheduling, messaging, and training and simplified the treatment and payment experience. We work with our clients to remove friction, deliver treatment virtually, and facilitate group meetings.
our process
HealthTech experts in remote care technology
We begin with research and listening carefully to patients. Product design and discovery sprints facilitate the research process and help us build and test prototypes that inform the minimum viable product (MVP). The process results in a clear roadmap for building and launching the customized application tailored to your needs.
We build dynamic web and mobile (React Native, iOS, Android) products that integrate with existing electronic health record technologies and new platforms.
During and after the product launch, thoughtbot frequently provides technical leadership to your team, often serving as an interim CTO and facilitating a seamless transition to the in-house product team.
We optimize existing products by enhancing the apps with upgrades, responding to user feedback, and building a full analytics suite around use and adherence to treatment plans.
Recent Works
Our clients remote care stories
