Application Support and Maintenance

After launching your web app, maintaining it is crucial. Lacking dedicated support can lead to bugs, outdated systems, and costly security concerns.

thoughtbot is here to help and has a part-time support and maintenance team dedicated to supporting applications long-term.

Let's chat about your needs

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Quote from Rain

The best part was that we got to work closely with very talented developers and great communicators at thoughtbot. They had a good process in place. Everything was tested. They were very methodical about setting us up with the best structure for the app.

A headshot of Joseph Dallago

Joseph Dallago
Co-Founder and CEO, Rain

How it works

A proactive, consistent partnership

We understand your business, product, and team's bandwidth ebbs and flows. The Maintenance team is structured in a way that provides you with the flexibility you need. We can increase and decrease bandwidth based on your priorities.

We are also comfortable working within a monthly budget so you can project your long-term maintenance costs. We use an hourly rate to describe our team and report on progress made at the close of each week. Our most successful partnerships include standing prioritization meetings to ensure we are all on the same page and your expectations are being met.

Quote from TuneCore

Their proactive, independent approach was the ideal solution for this project. The end result was well-organized and was more impressive than a competing proposal.

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Neil Bhay
VP of Technology, TuneCore

What thoughtbot can tackle

Security patches and upgrades

It’s easy to fall behind on application dependencies and critical security patches. thoughtbot can help get your codebase back on track and your team re-energized.

Performance improvements

Our team can narrow down, monitor, and fix issues while training teams to get ahead before disaster strikes. We will implement process reviews, identify anomalies, and ensure understanding.

Bug fixes

Avoid falling behind on crucial fixes by streamlining bug fixes to reinvigorate your codebase, and empower your team. By proactively identifying issues, we'll de-risk your product roadmap.

Application deployment modernization

thoughtbot improves application deployment by identifying bottlenecks and modernizing pipelines. Our team enhances security, empower teams, and ensure continuous infrastructure improvement.

Meet compliance requirements

Whether you’re solving for HIPAA, GDPR, CCPA, or ADA compliance, thoughtbot’s Support and Maintenance team can help ensure your systems stay compliant, providing peace of mind for your business.

Ongoing feature development

Great products are never done. Our Support and Maintenance team also offers ongoing feature development as an alternative to full-time developers, ensuring your product remains at the cutting edge.

Implement automated tests

Save both time and money by future-proofing your application with automated tests to verify that an application not only works now, but will continue to work for the lifetime of the code.

Internationalization and localization

Ensure global reach, legal compliance, and end-user satisfaction. Set the stage for market expansion while also ensuring your software resonates effectively across different regions of the world.

Let's Talk

How can we support your application?

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