User research sets us up to build better and more intuitive products. By talking to users we are able to better understand and address their needs, motivations, and pain points. Join Jaclyn Perrone, Design Director of thoughtbot Boston, as she shares tips for conducting user-research interviews (based on her popular blog post), and what to do when things go awry.
For even more great insight into validation, de-risking, accelerating time to market, and ensuring quality, check out the thoughtbot Purpose-built Resource Center for actionable advice around how we build products that people love.
