From the Desk of a thoughtbot Apprentice

Alex Godin

An apprentice

First, let me introduce myself, my name is Alex and I’m an apprentice here at thoughtbot. You may recognize me from this, this or this.

As an apprentice I get to immerse myself in the world of thoughtbot. I sit next to amazing developers and designers, and do work on the exciting projects that come through the door. As a result I’m learning crazy fast, every day I write code that I could not have written the day before. However, even bigger than the knowledge I’m gaining about how to write code is what I’m learning about process of developing software. One of the things that’s really important is the way people work.

I had heard words like XP, agile, and scrum used to describe software development but had never seen them in practice. After 5-plus weeks here I can tell you that the way they do things works.


Every morning at 10:00 am the entire team gathers in the conference room. We each go around the room and say something along the lines of the following:

Alex: Yesterday I worked on ______, I implemented ______ I had to do ______ to make it work. Today I will be working on ______. I am blocked on ___________.

Someone else: Yesterday I worked on ___, I did _. Today I will be working on ____. I have no blockers.

These standups are the lifeblood of thoughtbot. They improve communication internally and provide accountability. If I say I’m gonna do something in standup then I do it. It ensures that if someone is blocked on a problem that someone else can solve, then that problem gets solved.

Retrospectives and teams

We work in teams. Each team usually consists of one designer and 2 to 3 developers. Each team dedicates its time to one project. Once a week each team meets with the client to discuss what was done during the week. As part of the retrospective each person on the team as well as the client goes around the table describing how they are feeling about the project and airing any grievances they may have about the way the project is progressing. These meetings make sure that the team is all on the same page and that we are doing work that our clients approve of.

Airing some grievances

Airing of grievances

Client Pitches/Caring about what we’re working on

Before we work with a client we ask them to pitch to and converse with the developers and designers (not just the management) on their product. We want to know:

  • What’s their business model?
  • Who are their competitors?
  • Why is it a good idea?
  • Will they be fun to work with?
  • Do they get the principle of an MVP?

The reason we do this is simple. People do better work on projects that they’re excited about. By having potential clients pitch the product to us we can choose products that we want to work on.


Before I started at thoughtbot I was of the opinion, like many others, that testing your code is a waste of time.

It was part of my job as an apprentice so I did it. But I was not as exuberant about it as most of the other people here.

But then something changed.

I began to write cleaner code that solved real problems and when code introduced breakages I knew about it right away.

Now I get scared when I see code without tests and I am test driving all my code, even the stuff I work on outside of thoughtbot.


We practice what we preach and use Trajectory to manage product development. What this means is that there are no emergencies. If a client finds a bug or needs a feature developed, they simply put it in Trajectory and prioritize it. The developers and designers are able to take the top story off the stack and have a discussion around it. All from within the app.


We use Campfire extensively. We have a bunch of rooms:

  • General Discussion, for company wide news, blog posts, etc.
  • Dev Discussion, filled with vim tips, bugs and other geeky goodness.
  • Design Discussion, I have no idea what goes on in here but it involves designers.
  • A room for each project, in these rooms we post feature branch code reviews as well as project specific questions.
  • Last but not least is everyone’s favorite room, Watercoolor (or WC, as we call it). You see images of people’s heads photoshopped onto other people’s bodies as well as other off topic discussions If any of the other rooms go off topic, someone, usually Mike Burns, will chime in with _WC _reminding us that the current chat belongs in the watercooler room.

These Campfire rooms provide a non interruptive internal dialogue. People can look into the room when they want to and ignore it when they’re busy coding (or designing).


One of my first days here, someone was explicitly told not to work on a client project on the weekend. This threw me for a loop. Shouldn’t a company want its employees to work all hours of the day? The thing is that thoughtbot understands that the best code is written during bank hours. This doesn’t mean that thoughtbot employees don’t code at home. Everyone is encouraged to work on open source and side projects at home; however, all client work is done during bank hours when we are writing our best code.

A better way to build software

One of thoughtbot’s informal mottos is there is a better way to build software. After 5 weeks here I can tell you that the fine folks here have got something right. They write great code in a great atmosphere with no stress.