---
title: 'Product Management templates: Job Story'
teaser: A simple base to get you started with writing job stories.
tags: templates,product management
author: Jared Turner
published_on: 2024-03-26
---

<aside class="info">
  Our ethos with <a href="https://thoughtbot.com/blog/tags/templates">templates</a> is to start simple. Every template will evolve depending on the team, industry, company size and more.<br><br>
  
  These are a tried-and-tested base that we reach for when starting a new project.
</aside>

Job stories are a way to contextualize the pain-points we're trying to solve for by describing the situation a person is in, their motivation in doing a task, and the outcome that person expects.

For more information, examples and details please consult our Playbook:

- [Intro and examples]
- [How to write and use Job stories]
- [Writing Job stories for technical tasks]
- [Why we prefer Jobs Stories over User Stories]

<aside class="info">
  Sometimes more detail is useful eg. acceptance criteria, user type etc. We suggest you start lightweight and only add more sections when you feel the pain of not having them.
</aside>

Copy and paste the below template, provided in html or markdown.

---

## Background

Any additional context around the job story – the issue you are trying to solve, who requested the feature and why, the current state of the system.

## Job Story

When I {situation}
I want to {motivation/problem to solve}
So I can {outcome}

## Design

Link to Figma or other source

## Questions/Notes

Any outstanding questions – ideally these can be answered before the ticket is picked up

---

```
## Background

Any additional context around the job story – the issue you are trying to solve, who requested the feature and why, the current state of the system.

## Job Story

When I {situation}
I want to {motivation/problem to solve}
So I can {outcome}

## Design

Link to Figma or other source

## Questions/Notes

Any outstanding questions – ideally these can be answered before the ticket is picked up
```

[Intro and examples]: https://thoughtbot.com/playbook/rapid-product-validation/jtbd#job-stories
[How to write and use Job stories]: https://thoughtbot.com/playbook/rapid-product-validation/jtbd#how-to-write-and-use-job-stories
[Writing Job stories for technical tasks]: https://thoughtbot.com/playbook/rapid-product-validation/jtbd#writing-job-stories-for-technical-tasks
[Why we prefer Jobs Stories over User Stories]: https://thoughtbot.com/playbook/rapid-product-validation/jtbd#why-we-prefer-jobs-stories-over-user-stories